Legal

Privacy Policy

Last updated: 10 September 2026

This policy explains how The Tourism Experts LLP uses personal information collected through soubooking.in and our booking enquiries. The Tourism Experts LLP is the company behind bookings, payments and refund requests made through SOU Booking on this site.

Information we collect

When you contact us by WhatsApp, phone, email or an enquiry form, we may collect your name, phone number, email address, travel dates, group size, accommodation preferences and trip requirements. We use this information to respond to your enquiry, prepare a quotation, receive booking payment where you choose to proceed, and arrange the requested travel service.

How we use and share information

We use enquiry information only for customer service, quotations, booking, payment handling, supplier coordination and service updates. We do not sell or rent personal information. If you ask us to arrange a booking, we may share the information necessary to complete it with the relevant hotel, transport provider, activity provider, ticket operator or payment service. This can include the guest's name, mobile number and age where the supplier needs those details to provide or confirm the service.

Identity documents

Please do not send Aadhaar, passport, payment-card details or other identity-document images through this website or WhatsApp. If a supplier requires identification, we will explain the supplier's secure verification process after availability is confirmed.

Cookies and advertising

We use site technologies to understand visits and measure advertising performance. These services may use cookies or similar technologies. You can manage cookies through your browser settings.

Contact and questions

For privacy questions or to request access, correction or deletion of your enquiry information, contact [email protected] or call +91 92747 30220.

See also our About Us, Terms & Conditions and Cancellation & Refund Policy.